Terms of Service

Welcome to Janelle & Co Hair Extensions. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

Overview

These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

Product Information

All products sold by Janelle & Co Hair Extensions are hair extensions and related items. We make every effort to display product descriptions, textures, lengths, and colors as accurately as possible. However, we do not guarantee that your device’s display of colors will be accurate.

Pricing & Payments

All prices are listed in USD unless otherwise stated. Prices are subject to change at any time without notice. We reserve the right to refuse or cancel any order at our sole discretion.

Order Processing & Shipping

Orders are processed within 1-5 business days (excluding weekends and holidays) and shipped via USPS. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by the carrier or circumstances beyond our control.

Returns, Refunds & Exchanges

All sales are final. We do not accept returns, refunds, or exchanges. Please review our Refunds, Returns & Exchanges Policy for full details.

Lost, Stolen, or Incorrect Packages

Janelle & Co Hair Extensions is not responsible for lost or stolen packages once marked as delivered by USPS, or for packages sent to incorrect addresses provided by the customer.

Intellectual Property

All content on this site, including logos, images, text, graphics, and designs, is the property of Janelle & Co Hair Extensions and may not be used, copied, or reproduced without written permission.

Limitation of Liability

Janelle & Co Hair Extensions shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Use of our products is at the customer’s own risk.

Indemnification

You agree to indemnify and hold harmless Janelle & Co Hair Extensions from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service or violation of any law.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time without notice. It is your responsibility to check this page periodically for changes.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States.

Contact Information

For questions regarding these Terms of Service, please contact us through our website.

By using this site, you acknowledge that you have read, understood, and agree to these Terms of Service.